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Terms & Agreement


ICS has provided this service to you subject to the conditions detailed in this agreement. By using this website and/or registering to shop on ICS you confirm that you have familiarized yourself with the terms and conditions governing the usage of the website and that you agree to be bound by these terms and conditions. Should you not agree to the terms and conditions stipulated, you must refrain from using the ICS_Click2buy website. Your access to the ICS website and use of any services provided by ICS including any purchases made by you from ICS are subject to the terms and conditions below.


Please read the following Terms and Conditions carefully. We recommend
that you print a copy of these Terms and Conditions for future reference.


We are INTEGRATED COMPUTER SYSTEMS, INC. with registered address at 3rd floor, Limketkai Building, Ortigas Avenue, Greenhills, San Juan City doing business as “ICS”. ICS is one of the country’s leading IT solutions provider, with over 30 years of experience in providing technological expertise, and nationwide sales and services. ICS offers a wide array of products and services, including IT hardware (PC, servers, storage, wireless and networking solutions, cooling and power protection), Peripherals (printers, display, input devices, chips and modules, security and design products), Supplies (toners, papers, storage media, headphones, computer furniture), Technical Services (IT consulting, e-infrastructure, high availability clustering, rack configuration and management, office printing solutions, PC rental services,pre and post sales services). Aside from our service centers, ICS also partners with authorized service centers and resellers in key cities nationwide, giving customers flexibility in accessing products and after sales support.

Terms of Use of ICS Website

ICS grants to you a limited license to access and make personal use of the website.

You must create an Account first on the Website before you will be able to submit an Order.
You shall pay for your Order in full at the time of ordering by selecting your preferred payment method acceptable to us.

By placing an Order, you warrant that all data provided by you is accurate. If you discover that you have made a mistake with your Order, please contact immediately. However, please note that we cannot give guarantee that your Order will be corrected in accordance with your instructions.

When you place an Order to the website, you agree to the published Terms and Conditions at the date you submit your Order. You are responsible for reviewing the latest Terms and Conditions each time you submit an Order.

We shall not be obliged to supply the Product to you until we have accepted your Order. Unless expressly stating that we accept your Order, an email or other Acknowledgement of your Order by us is purely for information purposes and does not constitute the Confirmation of Order. In that Acknowledgement, we may give you an Order reference number and details of the product you have Ordered. We may in our discretion refuse to accept an Order from you for any reason, including unavailability of supplies

It is your responsibility to ensure that the Products are sufficient and suitable for your purposes and meet your individual requirements. We do not warrant that the Products will meet your individual requirements. You acknowledge that the Products are standard and not customized to fit any particular requirements that you may have.

We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted in the website. Nevertheless, continued use of the website will be deemed to constitute acceptance of the new Terms and Conditions.

Electronic Communications

When you visit ICS or send electronic mail (email) to us, you are communicating with us electronically. You consent to receive communications from us electronically. ICS will communicate with you by email or by posting notices on ICS website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, shall satisfy any legal requirement between us. Further, that your acceptance of any terms or conditions applicable to the ICS website and transactions concluded using the ICS website, as well as your intent to enter into any transactions with ICS maybe evidenced by any action by you from which this may reasonably be inferred.

Disclaimer of Warranties and Limitation of Liability

Neither ICS nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website. Furthermore, ICS makes no representations or warranties, implied or otherwise, that, among others, the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free. This website is supplied on an “as is” basis and has not been complied or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with ICS that the service available from and through this website will meet the user’s individual requirements and be compatible with the user’s hardware and/or software. All items purchased from ICS are made pursuant to agreements with shipping and delivery agents and risk of loss pass from ICS to such agents upon delivery of any item to such carrier.

Applicable Law

ICS website and all communications and transactions concluded using the website, are governed by, and you agree to, the application of the laws of the Republic of the Philippines. As the website is targeted at Filipino citizens and residents, any limitations on implied warranties or the exclusion or limitation of certain damages which may be applicable under the laws of any other jurisdiction are expressly waive by you.

You submit to the exclusive jurisdiction of the Philippines courts to settle any dispute which may arise under these Terms of Use.

Intellectual Property Statement

All the contents, trademarks and data on this website, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs, logos and agreements, are the property of, or licensed to, ICS and as such, are protected from infringement by Philippine law on Intellectual Property Rights.

Applicable Law

Stocks of all goods on offer are limited or on backorder, ICS shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, ICS shall only be liable to refund payments where it is unable to fulfill orders at advertised prices.


Pricing is before GST (Government Sales Tax). All prices are quoted in Philippine currency (₱).

- Cash, Gcash, Bancnet and Paypal are the acceptable payment methods ( minimum P1,000.00 order required for non-cash settlements ) - Company will send you an email notification to confirm your payment and Order. - We recommend you to keep a copy of your transaction and copy of terms and conditions and store it an easily accessible place for your easy reference.

You warrant that all details you supplied to us for the purpose of purchasing the product from us are accurate, that the credit or debit card, or account or other payment method which you used is your own and that there are sufficient funds to cover the cost of the product purchased. We reserve the right to validate your payment details before we deliver the product.

Your Order remains valid as an offer until we issue our confirmation of your Order or, if previously, when we receive your notice cancelling your Order.

Shipping Policy

Orders received before 3:00 pm cut-off will be processed and will be delivered to the shipping address you have provided to us 1-2 business days.

Company aims to deliver within the timeframe specified above and shall notify you accordingly if we expect that we are not capable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. Please note that it might not be possible for us to deliver to some locations. In this case, we shall notify you using the contact details you have provided to us.

During delivery, if the recipient is not available, we will have a housemate/officemate receive the item provided the transaction has been paid. In case no one is available to receive on the 1st attempt, we will hold the items until we receive advice from you.

We deliver in the manufacturer’s standard packaging. The product will be delivered undamaged in the quantities purchased.

All risk involving the product shall be passed to you upon delivery. As such, we will not be liable for loss or damage of the product.

Delivery and freight charges will apply on the following areas: Caloocan, Malabon, Navotas, Valenzuela, Novaliches, Marikina, Pateros, Fairview (QC) and outside Metro Manila. Delivery costs will depend on the product's size, weight and delivery address. This will be reviewed by the Click2buy team and communicated to you by phone after order confirmation.

Extended Delivery Times

Should an order be placed for an item which ICS do not have in stock or an item is on backorder, we will first contact the customer and only then order the stock from our suppliers. Should our suppliers not be able to confirm a date within fifteen (15) days from time of the order for delivery, we will contact you and act on your instructions.

Cancellation, Return, Replacement or Refund Policy

Cartridges cannot be returned once open or sealed be broken by you, unless damaged and/or faulty. Cartridges because of fault/damage will be tested by manufacturer before payments be given back to you.

We may cancel a valid Order if the product is not available for any reason. We will notify you in this event and return any payment that you have made.

Company aims to deliver the products in excellent condition. On the other hand, if you claim that the product is defective, you agree to return the product in its current condition within _seven_ ( 7 ) days from receipt thereof, for us (or our agent) to examine within a reasonable time, subject to HP’s supplies warranty information. You will be responsible for the delivery of item to ICS office.

Privacy Policy

This privacy policy sets out how Company uses and protects any information that you provide when you use this website. Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Company may change this policy from time to time by updating this page.

What we collect

We may collect the following information:

  • complete name
  • contact information
  • billing address
  • shipping address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. In Order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in Order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


If you have any questions you may contact us at 727-3801 to 27 or you may write to

3/F Limketkai Building, Ortigas Avenue
Greenhills. San Juan City
Telephone number: 727-3801 to 27/ 744-3000
Fax No. : 722-1664

First version October 15, 2012 11:00 AM

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